FAQs - Exhibition Games Hire

Welcome to our FAQs page! Here, we answer some of the most common questions about our services, products, and processes at Expo Play. Our aim is to help you understand how we can make your event a total success, boosting footfall and customer engagement with the best exhibition games around!

What kind of events does Expo Play cater to?

Expo Play specialises in providing exhibition game hire, event decor and entertainment solutions for a wide range of events, including exhibitions, trade shows, conferences, corporate events, and more. Our versatile range of games and attractions is perfect for any occasion.

Do you offer services outside of exhibition centres?

Absolutely! While we regularly operate in major exhibition centres like Manchester Central Convention Complex, the ExCeL London, and the NEC Birmingham, our services are available nationwide across the UK, including in London, Manchester, Birmingham, Leeds, Bristol, Newcastle, Southampton, Glasgow and beyond.

Can games and attractions be custom branded for corporate events?

Yes, many of our games and attractions can be customised with your brand's logos, colours, and messages. Our custom-branded games are particularly popular for creating a unique, branded experience.

How does the setup process work for your games and attractions?

Our team takes care of the entire setup process. This includes delivery, installation, and ensuring everything is in perfect working order before your event starts. We also provide comprehensive insurance for all our equipment.

Are your services suitable for both indoor and outdoor events?

Yes, our range of exhibition games and attractions can be adapted for both indoor and outdoor settings, depending on your event requirements.

What are the safety measures in place for your games and attractions?

All our equipment is regularly inspected in accordance with HSE guidelines and maintained to ensure it meets the highest safety standards. Our team is trained to set up and operate the games with utmost care and safety. Relevant electronics are PAT-tested as appropriate. We also have public liability insurance for your peace of mind. Copies of risk assessments, safety certificates and insurance information are available upon request.

What elements can be branded across your games and catering services?

We can brand nearly everything — from the front panels of Custom Branded Games like Roll a Ball Racing Game and Pixel Play, to the trikes and signage on our Catering stations like Hot Drinks Food Vending Trike and Hot Dog Food Vending Trike. We also offer custom napkins, menus, bunting, and more.

Can I use my own artwork or logo on the games?

Yes. You can supply your own artwork, and our team will adapt it to fit the game dimensions. We also offer a design service if needed.

How much space do I need for a game or catering setup?

It varies depending on the product — compact options like Strike a Light 2 Players need minimal space, while larger setups like Bavarian Swing Grill require more. We provide full dimensions and setup guidance in advance.

Do your setups require power?

Some Arcade Games and Prize Games require standard 13amp sockets. Others, like Candy Floss Food Vending Trike, are foot-powered. We’ll confirm all requirements during booking.

Can your equipment be used indoors and outdoors?

Yes. Many of our Funfair Side Stalls & Games, Fairground Rides, and food trikes are suitable for outdoor use. We’ll provide weather guidance where relevant.

Are your services suitable for corporate or B2B events?

Absolutely. We frequently work at B2B exhibitions, conferences, and product launches — especially in locations like Branded Game Hire London, Branded Game Hire Glasgow, and Branded Game Hire Birmingham.

Do you provide services for public and council events?

Yes. We support Council and Local Authority Events with family-friendly games, Catering, and themed setups like Christmas Funfair Games.

Do you work with universities or student events?

We do! Our University Events offerings include interactive games for open days, freshers’ fairs, and graduation parties — all delivered with branding and event support.

Can I create a package with multiple games or services?

Yes — many clients build packages that combine Exhibition Games, Catering, and even Furniture & Furnishings for a complete experience. We’ll help tailor your quote to fit your space and budget.

How far in advance should I book?

We recommend booking as early as possible, especially for large events or peak seasons like Christmas. However, we often accommodate short-notice bookings if availability allows.

Are your services staffed?

Yes. All Catering and most game hire services include professional staff for setup, operation, and breakdown. Staffing details are confirmed during booking.

Do you provide insurance and risk assessments?

We carry full public liability insurance, and risk assessments and method statements (RAMS) are available upon request — especially important for large-scale activations and public events.

What happens if something goes wrong on the day?

We always include on-site support or remote assistance, depending on the product. Our equipment is fully maintained, and we offer 24/7 contact during live events.

Do you offer support during the event?

Yes, our dedicated team offers premium support throughout your event. We are also on hand to manage the games, assist participants, and ensure everything runs smoothly.

How can I book Expo Play's services for my event?

Booking is easy! You can contact us by calling 01212931377 or visiting our contact page to discuss your event needs and get a customised solution.

Can I see examples of past events you've worked on?

Certainly! Look through our gallery to see a portfolio of our past events. It's a great way to get an idea of what we can bring to your event.

What is the lead time for booking your services?

We recommend contacting us as early as possible to ensure availability, especially for large events. However, we always strive to accommodate last-minute requests whenever possible.

Do you offer branded games for exhibitions and trade shows?

Yes! Our Custom Branded Games are designed for exhibitions, activations, and indoor events. You can customise everything from game panels to digital screens with your logo, brand colours, and campaign messaging.

Can I hire interactive games for a small exhibition stand?

Absolutely — we have a full range of Compact Game Ideas, including Strike a Light 2 Players and The Vault, perfect for limited floor space.

What kinds of funfair games do you offer?

We offer traditional Funfair Side Stalls & Games like Hook a Duck, Down a Clown, Tin Can Alley, and more. They’re great for both indoor events and outdoor public activations.

Do you provide games suitable for brand awareness or lead capture?

Yes — many of our Prize Games and Gamified Lead Generation options like Prize Crane Grabber and Crack the Safe are built for high engagement and data collection.

What are your most popular catering options?

Our top picks include Burger & Fries, Fish & Chips, Mac 'n' Cheese Station, and themed offerings like German Sausage from the Bavarian Swing Grill.

Can you provide catering with branding?

Yes! All of our Catering setups can be fully branded — including signage, napkins, food packaging, and even staff uniforms — ideal for brand activations and experiential campaigns.

Do you cater for dietary requirements?

Absolutely. Vegetarian, vegan, and gluten-free options are available across most of our catering services, including Chicken Burger & Fries and Loaded Fries.

What’s the minimum number of covers for catering?

We cater for a minimum of 100 covers. This ensures we can maintain quality and efficiency across all event sizes.

Where do you operate?

We offer nationwide delivery, setup, and staffing — including major cities like Branded Game Hire London, Branded Game Hire Birmingham, Branded Game Hire Manchester, and areas like Bedfordshire, Essex, and Branded Game Hire Cornwall.

Do you deliver to exhibition venues?

Yes. We regularly deliver to venues like the ExCeL London, the NEC Birmingham, the SEC Centre Glasgow, and many others.

Can you set everything up for us?

Yes — all bookings include delivery, professional setup, and breakdown. Staffing is also included for games and catering unless otherwise agreed.

Do you offer packages that combine games and catering?

Yes! Many of our clients book full packages combining Exhibition Games, Catering, and Furniture & Furnishings. Popular themes include Oktoberfest, Christmas Markets, and Street Food Zones.

Are your services suitable for outdoor events?

Definitely — we supply Outdoor Events with weatherproof games, catering setups, and even Fairground Rides and Bunting for visual flair.

Can you help us build a themed event?

Of course. We support Immersive Themed Events like Halloween, Christmas, University Welcome Weeks, and more, with everything from decor and catering to custom games.

Have more questions? Don't hesitate to reach out to us. We're here to ensure your event is a resounding success with Expo Play!